PODCAST: This podcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.

Posted: 11 Nov 2008 | Premiered: 05 Nov 2008

WHITE PAPER: PacketSaver is a powerful technology for any organization seeking to leverage IP networking to support voice, fax, and data. By reducing bandwidth requirements and router processing loads, PacketSaver cuts costs while improving reliability.

Posted: 07 Nov 2008 | Published: 01 Jun 2008

DATA SHEET: The T3 is visual collaboration taken to an entirely new level, thousands of details work together to provide a natural forum to speed decision making and make sure everyone is on the same page.

Posted: 06 Nov 2008 | Published: 06 Nov 2008

WEBCAST: Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.

Posted: 29 Oct 2008 | Premiered: Available On Demand

WEBCAST: SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.

Posted: 29 Oct 2008 | Premiered: Available On Demand

WEBCAST: This episode features Stuart Benington, Director, Portfolio Marketing and he discusses the differences between service-level and network-level FMC.

Posted: 23 Oct 2008 | Premiered: Available On Demand

WHITE PAPER: The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods.

Posted: 08 Oct 2008 | Published: 08 Oct 2008

WHITE PAPER: This article from Time Inc. Content Solutions discusses the new breed of mobile technologies and services, and explains how to pick the right devices and software.

Posted: 06 Oct 2008 | Published: 04 Oct 2008

WHITE PAPER: After weighing Internet telephony's costs and benefits, some managers are deciding that VoIP is vital to their operations. According to this article, VoIP will probably join the elite list of true breakthroughs -- PCs, email and wireless communication.

Posted: 06 Oct 2008 | Published: 04 Oct 2008

PODCAST: IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.

Posted: 17 Sep 2008 | Premiered: 17 Sep 2008

WHITE PAPER: The well understood requirements and broad acceptance of emerging industry standards has solidified the viability of COTS middleware, specifically in the telecom industry. Read this paper for more.

Posted: 15 Sep 2008 | Published: 15 Mar 2008

WHITE PAPER: This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.

Posted: 03 Sep 2008 | Published: 29 Aug 2008

WEBCAST: In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC's value proposition -- whether they're looking to do small pilot program or deeply integrate UC into business processes across the board.

Posted: 02 Sep 2008 | Premiered: Available On Demand

VIDEOCAST: In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications.

Posted: 02 Sep 2008 | Premiered: 25 Sep 2008, 15:00 EDT (19:00 GMT)

WHITE PAPER: VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.

Posted: 07 Aug 2008 | Published: 01 Aug 2008

WHITE PAPER: Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.

Posted: 11 Jul 2008 | Published: 01 Jul 2007

BROCHURE:NetWolves offers several cost-effective voice services, including switched and dedicated outbound, switched and dedicated toll-free inbound, dedicated T1 access loops, calling and debit cards, and conference calling.

Posted: 26 Jul 2004 | Published: 01 Jan 2003

PRODUCT OVERVIEW:The Max PVN (Private Voice Network) enables companies to make free calls within their network, plus low-cost long distance calls to any phone in the world.

Posted: 29 Jun 2004 | Published: 01 Jul 2004