| Recent Vendor Reports on Remote Access Software |
Finding Value in Providing Mobile Workers Access to Corporate Data
| sponsored by BlackBerry
WEBCAST:
Listen to this Webcast to learn about a solution that enables the highest return on investment for securely providing remote workers with wireless access to corporate data in your organization.
Posted: 15 Oct 2008 | Premiered: Available On Demand
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Build a New Business Model Using a Remote Support Solution
| sponsored by NTR Global
CASE STUDY:
In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR's Remote Support was their solution.
Posted: 26 Sep 2008 | Published: 26 Sep 2008
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Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution
| sponsored by NTR Global
CASE STUDY:
In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.
Posted: 26 Sep 2008 | Published: 26 Sep 2008
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Improving Customer Support and Help Desk Efficiencies with On-demand Remote Support
| sponsored by NTR Global
WHITE PAPER:
On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
Posted: 26 Sep 2008 | Published: 26 Sep 2008
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Improve Technical Support Productivity while Reducing Costs with a Remote Support Solution
| sponsored by NTR Global
CASE STUDY:
By choosing NTRsupport, DHL successfully increased productivity, reduced costs, and simultaneously improved customer satisfaction.
Posted: 26 Sep 2008 | Published: 26 Sep 2008
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Small Business VoIP: The Basics
| sponsored by Cisco Systems, Inc.
WHITE PAPER:
Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
Posted: 25 Sep 2008 | Published: 25 Sep 2008
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Citrix Delivery Center Live: Making the next generation of virtualization a reality today
| sponsored by Citrix
VIRTUAL SEMINAR:
Citrix Delivery Center Live! is a series of premier worldwide virtual events that will provide a look at how Citrix is making the next generation of virtualization a reality.
Posted: 09 Sep 2008 | Published: 08 Sep 2008
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Distributed Capture Platforms: Reducing Costs, Removing Bottlenecks and Mitigating Risks
| sponsored by EMC Corporation
WHITE PAPER:
Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
Posted: 21 Aug 2008 | Published: 15 Aug 2008
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On Demand Remote Desktop Support Trial
| sponsored by NTR Global
TRIAL SOFTWARE:
Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office.
Posted: 06 Aug 2008 | Published: 06 Aug 2008
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Protecting Your Business From the Lurking Evil in Your Network
| sponsored by Juniper Networks, Inc.
WEBCAST:
This webcast discusses the evolution of security risks and how the network identifies and mitigates them. It also explains solutions that help proactively reduce or prevent the impacts of the evolving threats.
Posted: 30 Jul 2008 | Premiered: Available On Demand
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Increase First Contact Resolution: The Key to Superior Support
| sponsored by Citrix Online - GotoAssist
WEBCAST:
John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
Posted: 02 Jul 2008 | Premiered: Available On Demand
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Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
| sponsored by Citrix Online - GotoAssist
WEBCAST:
View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.
Posted: 02 Jul 2008 | Premiered: Available On Demand
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Taneja Report: F5's Acquisition of Acopia Networks & the Vision of the Next Generation Data Center
| sponsored by F5 Networks
WHITE PAPER:
Server virtualization is being added to IT shops at a booming rate because IT has seen the benefits: improved utilization rates, reduced CapEx and improvements in flexibility. In this report, The Taneja Group explains it in detail.
Posted: 28 Apr 2008 | Published: 28 Apr 2008
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Offloading Remote Authentication for Servers
| sponsored by F5 Networks
WHITE PAPER:
This paper describes how F5's Advanced Client Authentication module works to protect your application infrastructure while increasing your server capacity by offloading authentication processing.
Posted: 28 Apr 2008 | Published: 01 Apr 2006
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Podcast: Delivering Secure Content to Remote Mobile Users: How to Build a CDN
| sponsored by F5 Networks
PODCAST:
This podcast examines how an enterprise content delivery network (eCDN) can help your company distribute content closer to remote users while maintaining high availability, DOS protection, and compliance requirements.
Posted: 28 Apr 2008 | Premiered: 28 Apr 2008
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CS-PPLM for Automotive Suppliers - Product Launch & Engineering Change Mgmt
| sponsored by Configuration Solutions
SOFTWARE LISTING:
CS-PPLM is a web enabled solution that addresses the entire lifecycle of the quote to award/post-award business process - from cost estimating, engineering, bill of material and manufacturing process generation, through quoting...
Posted: 25 Apr 2008 | Published: 01 Apr 2008
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Temperature Alert Software for Server & Computer Rooms - Remote Monitoring
| sponsored by Peripheral Manufacturing. Inc.
SOFTWARE LISTING:
This weather station warns of potentially damaging environmental changes and it is perfect for server room or remote computer room monitoring.
Posted: 27 Mar 2008 | Published: 01 Mar 2008
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BlackBerry for Insurance - Solutions for Agents, Brokers and Insurers
| sponsored by BlackBerry
WEBCAST:
Insurance companies struggle to keep up with their customers' demands for real-time business processes. Learn how to change the way you do business with fingertip access to internal systems and customers giving them the service they expect.
Posted: 04 May 2007 | Premiered: Available On Demand
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AdRem sfConsole 5.0: Secure Your Servers, before Your Business Becomes a Victim
| sponsored by AdRem Software
PRODUCT OVERVIEW:AdRem sfConsole is the protocol-independent eDirectory-enabled security solution that strengthens the confidentiality and integrity of your Novell server investments. Posted: 28 Apr 2004 | Published: 01 Apr 2004
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What Is I'm InTouch?
| sponsored by 01 Communique
PRODUCT OVERVIEW:I’m InTouch is flexible remote access to your PC, providing you anytime access to your information using any PC, cellphone, wireless PDA or kiosk with an internet connection. Posted: 19 Apr 2004 | Published: 01 Jan 2003
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I'm InTouch : How It Works
| sponsored by 01 Communique
SOFTWARE DEMO:I’m InTouch is centred around a technology that locates your computer connected to the Internet, regardless of whether its IP address is changing or static. Posted: 19 Apr 2004 | Published: 01 Jan 2003
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OPSWAT’s OPSTOP
| sponsored by OPSWAT inc
DATA SHEET:The most significant security threat in any VPN setup is the individual teleworker with the ability to connect to the corporate office via the VPN. Posted: 09 Feb 2004 | Published: 01 Feb 2004
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PocketDBA for SQL Server: Mobile Software for Database Administration
| sponsored by Expand Beyond Corp
DATA SHEET:PocketDBA™ for SQL Server® empowers database administrators to remotely monitor, manage and administer mission-critical systems in real time from a wirelessly enabled device. Posted: 12 Nov 2003 | Published: 11 Nov 2003
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PocketDBA for Teradata: Mobile Software for Database Administration
| sponsored by Expand Beyond Corp
DATA SHEET:PocketDBA™for Teradata® empowers system and database administrators to monitor and manage their increasingly mission-critical data warehouses in real time from a wirelessly enabled device. Posted: 12 Nov 2003 | Published: 11 Nov 2003
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PocketAdmin Console
| sponsored by Expand Beyond Corp
PRODUCT OVERVIEW:PocketAdmin™ Console from Expand Beyond gives you anytime-anywhere mobile access to your command line interface of any VT-100 compliant device, including servers, routers and switches, for secure, real-time management of your critical infrastructure. Posted: 12 Nov 2003 | Published: 01 Nov 2003
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PocketAdmin Console: Mobile Software for Network & System Administrators
| sponsored by Expand Beyond Corp
DATA SHEET:PocketAdmin™ Console from Expand Beyond is the leading mobile solution for remote IT management. Posted: 12 Nov 2003 | Published: 11 Nov 2003
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